Caring for the welfare of nurses while catering for the well-being of patients
As a care quality systems analytic application, the tool provides healthcare providers and administrators with objective and reliable information that informs them about the intensity (and complexity) of nurses’ workload in the wards. By standardizing the required number of care providers per unit of care, the workload Intens-o-meteR helps to optimize operational processes, improve efficiency and safeguard staff morale.
The tool provides a reliable and common “language” to deal with differing perceptions about the intensity of workload. It offers solutions by focusing on the standardization of information needed to drive specific units of care. The tool has the capacity to accurately anticipate workload intensity, ensure efficient planning for optimal workload and safeguard nurses from work overload and burnout.
The Workload Intens-o-meteR can identify and quantify the complexity of care on the wards (in real time) and thereby enable timely interventions that protect the safety of patients. The tool ensures that at any given time, the right number of nurses, with the right level of expertise, are stationed on the wards to care for the right patient.
The Workload Intens-o-meteR is more than a tool. It is a quality analytic system that monitors workload capacity real time. It measures the intensity and adequacy of nurse staffing authentically and uses a common language to inform nurses and hospital administrators about how to provide safe care, improve productivity and save money being lost to inefficiencies
There is no known instrument or tool till date, that measures the intensity and adequacy of nurse staffing using real time data generated from authentic nursing activities, the level of nurses experience, and the number of nurses planned at any given time. The workload Intens-o-meteR defines the intensity of care and calculates the adequacy of nurse staffing directly and in relation to volume and complexity of the patients’ clinical problem. It also informs front end care providers and back end administrators with real time information about service delivery and operational processes, at the point of care.
The workload Intens-o-meteR is made up of three components, namely an “ entry point” i.e. any android/IOS supported personal digital assistant, Smartphone, or computer device through which predefined clinical information can be entered to an online database, a “ collection point” i.e. a database where all entered data can be archived and retrieved and an “ analysis centre” which is an iterative and analytic program that calculates the intensity of workload and the adequacy of staffing.
The advantages of this systems analytic tool include its focus on the standardization of information needed to drive specific units of care, as well as, the opportunity it offers to identify and quantify the complexity of care. The Intens-ometeR offers providers and administrators of care the opportunity to anticipate workload and proactively manage the staffing of nurses for optimal workload through:
By focusing primarily on the process of care, which is an often-undervalued aspect of service delivery. Primary service delivery at the bedside is an essential and significant aspect of patient welfare and the major determinant of the ultimate health care experience.
The tool uses an holistic analytic approach in processing the data derived from the interdisciplinary collaborations (between doctors and nurses) to provide and improve patient service.
The tool caters for the proper registration of the diagnoses and intensity of care at the front end (bedside) as well as for the realtime analysis and interpretation of data necessary for effective staffing decisions. The tool's ability to resource nursing manpower to the actual health care needs on the wards guarantees the effective reduction of unnecessary waste not only in terms of manpower, but also in terms of required expertise (Muda)
The workload Intens-o-meteR is innovative in the way it drives the quality of care from the “inside out”, that is, by focusing on improving the wellbeing and productivity of nurses in health care delivery. The strength of this tool is its flexibility to determine adequacy of staffing in relation to the “actual” versus “anticipated” patient admissions to the wards. The tool uses authentic and standardized nursing activities as variables, which are more realistic and reliable determinants of the services being provided. Unlike most process improvement initiatives, the tool places the ownership and primary responsibility for defining and registering nursing activities where it belongs i.e. in the hands of the nurses who are experienced and can better inform others of the nature of their activities.
This tool has proven to be user friendly, easily accessible and capable of generating real time information for direct application in practice. The workload Intens-o-meteR is a service-orientated product aimed at an area of service where it is needed. The tools added value proposition extends beyond just improving work processes, but also includes the improvement of employee productivity, satisfaction and patient safety.
What makes the Workload Intens-o-meteR stand out?
Leads to value based health care
Drives and tailors individualized health care delivery.
Data entry completed with just “six clicks”.
Accountability and responsibility for planning in the hands of nurses at the bedside.
Accessible from any ios/android/windows platform.
Ongoing data analysis as it is entered.
Information is readily available, anytime, anywhere.
Caring for the welfare nurses, while catering for the well-being of patients.
Meet the team behind the Workload Intens-O-meterR.
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